Computer Service uses Microsoft's Outlook Live platform for student email. In order to activate your mail account, you'll need to complete the following steps.

1. Obtain your Rockhurst network username and password from the Computer Services Help Desk.
2. Change your Rockhurst network password. This can be done through our Password Reset Portal at https://accounts.rockhurst.edu or from any campus computer. Your mail account will not be accessable until you have done this. If you have trouble setting your new password please see our Passwords & Accounts Information page on password complexity requirements.
3. Visit https://www.outlook.com to login to your newly created mailbox. Your username for Outlook Live is your new email address (YourRockhurstUsername@hawks.rockhurst.edu) -- the password is the one you just created in step 2.
4. After you login, Microsoft will require some additional information from you. You'll need to re-enter the password you created in step 2 and used to login during step 3. You'll also need to create a secret question to protect your account, an alternate email address that can be used to contact you if you get locked out of your Outlook Live account, then your country and date of birth.
5. You'll then need to select your perferred timezone. Nearly all users will need to select "(GMT -06:00) Central Time (US & Canada)" 
6. After you have completed these steps, you now have full access to your mailbox. To return to your mailbox at a later date, simply visit https://www.outlook.com and you'll be taken directly to your box after you login.

If you have any questions or problems accessing your account, please contact the Computer Services Help Desk at 816-501-4357.