Syncing Rockhurst Mail with the iPhone/iPod Touch

Users of our Microsoft Exchange Labs testing program, please follow these instructions provided by Microsoft.

Requirements: Apple iPhone or iPod Touch, running at least firmware 2.0. Firmware 1.0 through 1.1.14 are not supported as they do not have the required Exchange protocols. To find out what version your iPhone or iPod Touch is running, click on "Settings" from the home screen then "General" and then "About." The firmware will be shown under "Version."

In addition, we recommend purchasing a data plan from your cellular provider before attempting to synchronize your device with our servers. Rockhurst is not responsible for any additional charges you may incur as a result of your use of this service. Users are encouraged to verify their contract with their provider if there is any doubt.

Instructions

Make sure that your device has an active data connection, either through AT&T's EDGE/3G of through WiFi.

From your home screen, click on the mail icon, usually located in the bottom bar.

If you have not configured another mail account on your phone, you should receive a welcome screen allowing you to select a mail provider to syncronize your phone to. You need to select the first option, Microsoft Exchange.

Enter your information in the required field:

  • e-mail address
  • network username (in the format rockhurst\username)
  • network password
  • description (what you want to know this account by, usually the default is fine)

If you receive an error related to a certificate, ignore it by clicking Accept.

You will be returned to your login screen because your device requires more information. A new field called "Server" will appear, make sure your screen contains the following fields and values.

  • e-mail address (should be the same as before)
  • email.rockhurst.edu
  • network username (should be the same as before)
  • network password (should be the same as before)
  • description (should be the same as before)

If all of your information has been entered correctly, you'll then need to select what elements to synchronize. By default all will be selected.

After you have completed all steps successfully, you should be redirected to your newly downloaded mail.