On Monday morning we experienced problems with our e-mail queues filling up on our Faculty and Staff e-mail server which sends mail for both the Faculty and Staff server as well as the old student e-mail server.

Since students still have access to the old server until June, it can still be used to send messages out. Unfortunately, one of our student’s account was either compromised or infected with a SPAM bot Monday and was sending thousands of SPAM messages using our Exchange server.

We were successful in removing this student’s access and deleting all the SPAM messages that were left in the mail queue that were being sent from their account. This was also the reason some messages sent out yesterday were delayed. Even though we fixed this issue and have removed our e-mail server from the blacklists that we have found, it is still possible that individual domains could still be blocking messages from our e-mail server.

If you send out any messages and receive a bounced message please forward it to michael.craig@rockhurst.edu and he will look into getting our server removed from their blocking mechanism.

Please be aware that messages sent to or from student accounts should not be bouncing or be delayed.