The mission of Rockhurst University Computer Services is to facilitate and promote the use of information technologies in support of the academic, administrative, and community service goals of the university. RUCS is committed to providing reliable, secured, and equitable access to and use of its computing, networking, telephone, and information resources.

Adding the Rockhurst Centennial logo to your email signature

The Office of Public Relations & Marketing encourages the university community to include the new Centennial logo in your outgoing email signatures from Microsoft Outlook 2007. It is currently not possible to include images from signatures in Microsoft Outlook Web Access.

Holiday hours for Help Desk

Monday, December 14 through Tuesday, December 15
8:00 am to 7:00 pm

Wednesday, December 16 through Friday, December 18
8:00 am to 4:30 pm

Saturday, December 19
Closed

Monday, December 20 through Wednesday, December 23
8:00 am to 4:30 pm

Thursday, December 24 through Sunday, January 3
University Closed
To report a network emergency, please contact Campus Security at 816-501-4010

Monday, January 4 through Friday, January 8
8:00 am to 4:30 pm

Saturday, January 9
Closed

Beginning Monday, January 12
Resume regular hours

Helpful tips for computing during finals week

As we approach finals week, things all around campus can get very stressful for everyone. Here are some helpful computing tips to make sure everything goes smoothly on the last week of the semester.

Save early, and save often
When you're in Microsoft Word, make sure you're saving your file at least every 10 minutes. Don't rely on the auto-recovery function to save for you. If your computer crashes, you may not get that file back. And never wait until you're done with the entire paper to make the first save, as soon as you open Word and start typing, save that file!

Great deals from Microsoft for Rockhurst students

With the recommendation from Student Senate, we wanted to share some great offers that Rockhurst Students may want to take advantage of very soon before they expire.

  1. Microsoft Windows 7 is available for only $29.99 by going to this website: http://www.win741.com and clicking on “Buy”, then “Buy Now”. You will need to input your student e-mail address and you will receive a confirmation e-mail allowing you to order the software for this price. If you upgrade to Windows 7 we recommend you remove McAfee Antivirus first, and be sure to backup your data.

    Windows 7 is already supported on Cisco Clean Access so you will still be able to get on our network, but you will need to install Microsoft Security Essentials (which is free) instead of McAfee. For more information on our anti-virus change please visit our website: http://help.rockhurst.edu/msav.

  2. Microsoft Office Ultimate 2007 is available for only $59.95 by going to this website: http://www.microsoft.com/student/discounts/theultimatesteal-us/default.aspx. Again, click on “Buy Now” and input your student e-mail address and you will receive a confirmation e-mail allowing you to order the software for this price. Office Ultimate 2007 includes Word 2007, Excel 2007, PowerPoint 2007, Access 2007, Outlook 2007, OneNote 2007, Groove 2007, Publisher 2007, and InfoPath 2007.  
  3. Microsoft is giving 1 Asus Netbook away each day for 50 days. The offer runs from October 26th – December 14th, 2009. To enter visit the following website: http://my.liveatedu.com/contest and click the “Enter Sweepstakes Now!” button and fill out the appropriate information including your student e-mail account.
  4. Get access now to 25GB of free storage you can access anywhere. As part of your Exchange Labs e-mail account which has 10GB of storage space for e-mail, you also have what is called a SkyDrive. Your SkyDrive is basically 25GB of storage space on Microsoft’s servers for any files you want to save and have access to from any Internet connection. Think of it as a 25GB flash drive on the web.

    To access your SkyDrive, log into your Rockhurst e-mail account and click on the SkyDrive link at the top of the page, then click sign in. For more information about using SkyDrive visit the following website: http://www.windowslive.com/Online/SkyDrive

Thank you and we hope you enjoy these great offers!

Transition to Microsoft based anti-malware solution

Rockhurst University is committed to providing secure access to its network resources. For some time we've been using McAfee Enterprise Anti-Virus to accomplish this. However, as the landscape of virus and malware threats has changed dramatically, it has become necessary for our security measures to change and adapt. 

Computer Services is pleased to announce that beginning this winter, we will begin migrating campus systems from McAfee Enterprise Anti-Virus over to Microsoft Forefront Client Security. In addition, we will begin the process of moving our student and employee home-use options away from McAfee and over to Microsoft Security Essentials, which is a free consumer based version of the Microsoft Forefront engine.

This will have an effect on our users in a few ways.

Thin client issues, September 28

We apologize for the issues anyone may have had logging into thin clients on campus the morning of Monday, September 28. The issues were related to minor backend issues and have been resolved. If you have further problems accessing campus thin clients please contact our office. 

Update, 1:34PM: We are looking at additional issues and hope to have them corrected soon.

WebCT8 SSL Certificate Errors

We are aware of issues related to WebCT8 (https://webct8.rockhurst.edu) and SSL, and are currently working to correct them. If you receive security related errors when logging into WebCT8 please ignore them for the time being. We hope to have this problem resolved very soon.

These errors have no affect on on other WebCT server.

We apologize for the inconvenience.

(Update: This problem should now be corrected.)

my.rockhurst.edu

Rockhurst Universty Computer Services is pleased to announce the launch of my.rockhurst.edu, a new site that consolidates many of the resources available to students, faculty and staff. The site features single sign on, so you can use your Rockhurst username and password to sign-in once and access all of these services.
 
From this portal, you'll be able to:
  • check your grades, class schedule and finances
  • check your email
  • participate in WebCT classes
  • participate in LiveText classes (requires a one-time password configuration)
  • view the campus calendar
  • check the cafeteria menu
  • order textbooks and other bookstore items
  • get the latest news from around campus and the world
You can also customize elements of the portal to suit how you use it.
 
The portal is still under development, so your feedback about what you like or dislike is appreciated. You can provide feedback directly through the portal by clicking on the Feedback tab after you login. The portal is always going to be growing and evolving over time, so if there are things you want to see as part of the portal that are not there now, please let us know.
 

We hope you really enjoy using the portal and that it makes it easy for you to access all the resources you need from one location. 

Addressing issues with WebCT this semester

We are aware that many faculty and students are having issues getting into WebCT and using WebCT this semester.  We wanted to address those issues to give you an update as to why we have been having so many problems and also what we are doing to resolve them. 

Welcome to the Class of 2013

Computer Services would like extend a special welcome to the Class of 2013, and to also welcome returning students back to campus. We hope you have a great semester and we look forward to helping you all enhance your Rockhurst education through technology.

If you have any questions or concerns please contact our office at (816) 501-HELP (4357) or email us at helpdesk@rockhurst.edu and we will be glad to assist you!

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