These instructions apply only to employees. Students should refer to this documentation provided by Microsoft.

Requirements: Microsoft Windows Mobile smartphones and PDAs running version 5.0 or higher. You can verify your version by going to "Start" then "Settings," clicking on the "System" tab and then the About icon. Since Windows Mobile is designed to run on many different devices, we cannot list all of them, but most of them have no problems with our setup. A great list of Windows Mobile phones can be found on the Microsoft website.

In addition, we recommend purchasing a data plan from your cellular provider before attempting to synchronize your device with our servers. Rockhurst is not responsible for any additional charges you may incur as a result of your use of this service. Users are encouraged to verify their contract with their provider if there is any doubt.

Because of the wide variety of phones which use this operating system, the screenshots below may not be identical to your setup/configuration. This is intended to be a general guide and users should refer to their device documentation or their provider/manufacture with any specific questions related to their configuration.

These instructions apply only to employees. Students should refer to this documentation provided by Microsoft.

Requirements: Apple iPhone, iPad or iPod Touch, running at least firmware 2.0. To find out what version your device is running, click on "Settings" from the home screen then "General" and then "About." The firmware will be shown under "Version." You can also connect your device to your computer and use iTunes to find out if there are updates avaliable for your device. We suggest all users be on at least version 3.1.3 for best performance and security.

In addition, we recommend purchasing a data plan from your cellular provider before attempting to synchronize your device with our servers. Rockhurst is not responsible for any additional charges you may incur as a result of your use of this service. Users are encouraged to verify their contract with their provider if there is any doubt.

RUCS is pleased to announce that we have rolled out thin clients in all 18 labs on campus where they were targeted for deployment.

Not only are these clients faster, they require 90% less energy to run and have a smaller desktop footprint which requires significantly less material to produce. That equates to less energy spent on transportation and less material to eventually recycle. Each unit is expected to work effectively for five to six years, nearly double the life span of traditional PCs, and its low heat output means less power needed for air conditioning.

We are proud to be one of the first universities in the area to adopt this technology on this scale and look foward to expanding on it. For more information please visit our Virtual Desktop Infrastructure information page at http://help.rockhurst.edu/vdi

Kansas City Star - Rockhurst tries to save energy by slimming down computers
http://www.kansascity.com/business/story/740124.html

Inside Higher ED - Gutless and Green Computing
http://www.insidehighered.com/news/2008/08/01/rockhurst

Rockhurst Website - Rockhurst Implements Earth-Friendly Computing
http://www.rockhurst.edu/news/events/thin.asp

For more information on this project please visit http://help.rockhurst.edu/vdi 

Please be advised that there is a problem with Oracleweb and Banner. We are aware of the situation and are addressing it now. As soon as the situation is resolved, we will let you know.

Thank you for your patience as we deal with this issue.

Update, 3:18 PM from Amy Scism: A part needs to be replaced in our main database server. The part should be here and installed within the hour. We hope to have the database returned to service by 4:30pm or so.

Update, 4:38 PM from Michael Marshall: Our server has been fixed, and the database is up and running.  You should now have access to Banner, Oracleweb, Argos, and the parking permit system.

RUCS deployed VDI enabled thin clients in the following labs this week:

• Conway 004
• Science Center 325
• Van Ackeran 310
• Van Ackeran 200
• Sedgwick 308
• Sedgwick 307
• Sedgwick 206
• Xavier-Loyola Dorm Lab
• Corcoran Dorm Lab

Last week the following labs were converted:

• THV Community Center Lab
• Conway 402
• Rockroom, Massman Basement

We should have our rollout completed by the middle of next week, right on schedule for the start of school. Only 6 labs on campus remain.

We are currently having issues with our Outlook Web Access server, email.rockhurst.edu. Currently it does not load pages correctly using Internet Explorer. Until we can resolve this issue, users are encouraged to use an alternative browser (such as Firefox, Opera or Safari) to access the system.

This issue does not seem to be causing problems with Exchange ActiveSync. 

Updated, July 28 @ 3:19PM: Our issues with Internet Explorer should be corrected at this time. 

We are pleased to report that we now have thin clients avaliable for use in the following buildings:

• Conway Hall 402 Lab (20 systems)
• Town House Village Community Center Lab (9 systems)
• Rockroom, Massman Basement (3 systems)

Students have been using these systems since last Friday and have reported no significant issues with them. When asked if they notice a difference the common response as been "yes, they're much faster!"

We're looking forward to rolling out the majority of the remaining 15 labs next week. If you have any questions or feedback related to these labs please feel free to email us at vdi@rockhurst.edu. 

RUCS is always working to improve the computing infrastructure in use by the Rockhurst community. Below is a summary of some of the major projects we are working on. Projects have been selected because they are either of interest to or will have a significant impact on the university community.

• Upgrade Campus Internet Connection
• WebCT 8 Upgrade
• Upgrade Multimedia Classrooms
• Improve Reliability of Residence Halls Network

Last Updated November 2, 2009

We apologize for the short notice, but tonight, Friday, July 25, Physical Plant will be conducting scheduled maintenance on the electrical connection to Conway Hall, where RUCS is located. The maintenance is scheduled to run from 5-9PM. Because our backup power systems are not capable of running through this entire period, we will be shutting down all systems in our datacenter.

During this time, all Rockhurst network services will be totally unavailable.

In addition, Banner and Oracleweb access will be limited until approximately 5pm on Saturday while we perform operating system upgrades to our database servers.

Updated, Friday @ 9:01PM: At this time all network services should be online.