What should I submit a request for?
Requests should be made for anticipated, planned, or prospective requests for items or tasks. If you encounter an incident, Report an Incident to receive assistance.
To Submit a Service Request
- Log into Freshservice
- Select Service Catalog and browse for the item or job you are requesting
- If you do not see the item or job you are looking for, fill out a General Request with as much detail as possible
- Fill out the Item Form and select Place Request in the upper right hand corner
- You will receive an email confirmation of your ticket, as well as any updates made to your ticket