Missing security question or recovery phone number : Rockhurst University Computer Services

Missing security question or recovery phone number

Modified on: Mon, Aug 22, 2022 9:52 AM

The first step in solving this problem is to call the Helpdesk and ask to have your cell phone number entered as a recovery phone number. You will need to verify your identity with the staff member.

Once this is complete, you can retry the process. During the retry, you should then be prompted to enter your security questions.

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Missing security question or recovery phone number

Modified on: Mon, Aug 22, 2022 9:52 AM

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