Resetting Your Voicemail PIN in the Everfast WebCare Portal

Resetting Your Voicemail PIN in the Everfast WebCare Portal

This guide explains how to reset your voicemail PIN using the Everfast WebCare portal. You'll need access to the Everfast WebCare portal and the email address associated with your account.

Why Reset Your PIN?

You might need to reset your voicemail PIN if:

You've forgotten your current PIN.
You want to change your PIN for security reasons.
You are a new user setting up your voicemail for the first time.

Step-by-Step Instructions:

Access the Everfast WebCare Portal:
- Open your web browser and go to https://ipconnect.everfastfiber.net/webcare/#login.html.
- Enter your phone number and password.
- Click the "Login" button.

Navigate to the Security Settings:
- Once logged in, you'll be on the "Phone Status" page.
- Look at the bottom of the screen for the "Security" section.
- Under "Security," click on "Change Voicemail PIN."

Enter Your Current PIN:
- On the "Change Voicemail PIN" page, you'll be prompted to enter your current PIN.
- Type your current voicemail PIN into the "Current PIN" field.

Create Your New PIN:
- PIN Requirements:
  - The screenshots don't explicitly state the PIN requirements. You will need to check if any error messages appear when entering an invalid PIN to determine the requirements (length, character types, etc.).
  - It is best practice to avoid using easily guessable sequences like "1234" or "0000."
  - Do not use repeating numbers (e.g., 2222).
  - It is recommended to not use portions of your phone number or birthdate.
- Enter your new PIN in the "New PIN" field.
- Re-enter your new PIN in the "Confirm new PIN" field.

Confirm and Save:
- After entering your new PIN, click the "Confirm" button.
- You should see a confirmation message that says, "Your PIN has been updated successfully!"
- Click the "OK" button to dismiss the message.