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Two-Factor Authentication

Protection of your network account is a top priority for the Rockhurst Computer Services team. A host of new and evolving cyber security threats has the information security industry on high alert. Ever-more sophisticated cyber-attacks involving malware, phishing, machine learning and artificial intelligence, crypto-currency and more have placed the data and assets of universities, corporations, governments and individuals at constant risk.

This security measure will provide a significant improvement to the network security of the University. Many of our fellow Jesuit Universities, other higher learning institutions and businesses nationwide are now employing this additional level of security to protect networks and data.

Two-Factor Authentication helps to prevent someone from accessing your account even if they have your password, as it will require an additional security method to validate your identity before granting access. 

During your first logon to the portal, you will be required to re-enter your password and complete the account recovery information. We strongly encourage you to set up all three recovery options so that you may access your account if one of the options does not work.

After your account recovery information is on file, each time you log in to the portal using your password, you will be required to choose one of the following identification options:

  1. Answer two of your personal security questions.
  2. Receive an email verification code that you will be required to enter.
  3. Receive a text message verification code that you will be required to enter.

Once you successfully pass one of the security challenges, you will be logged into the portal as usual. Should you ever wish to change any of the security questions, or other contact preferences, you may do so in the portal by updating your account information under your account name which is found in the top right corner of the portal landing page.