This solution aims to resolve issues with printing by adding the DNS to your network. Please make sure that you are connected to "RU Wireless" and/or "RU Residents" before beginning.
Instructions:
Open “Control Panel” with the start menu by clicking on the Windows key W
This screen will appear:
Type “network” in the search bar on the top right of your screen (but do not hit enter)
There, you will click “View network connections”
Look for Wi-Fi and right-click.
Click on "Properties” on the very bottom
There, you will double-click on “Internet Protocol Version 4 (TCP/IPv4)”
Click “Advanced”
Click "DNS” at the top.
Near the bottom of the window, for the smaller text box labeled "DNS suffix for this connection:", type “rockhurst.edu”, as seen in the following screenshot, highlighted.
After you complete that, click “OK”. Clicking Cancel or closing out the window